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Blog News, reviews and cool stuff from the FestBuzz team.

What is this “Twitter” thing anyway?

Posted by Steven on August 4, 2009

Twitter bird

You’ve maybe come along to the Fes­t­Buzz web­site to look for Edin­burgh Fes­ti­val show reviews after meet­ing one of our team out in the streets of Edin­burgh, or maybe you’ve been encour­aged to “tweet” your opin­ion about a show you’ve just seen. You might have read about Twit­ter recently or heard it men­tioned on the news but been left won­der­ing, “What is this Twit­ter thing anyway?”

So what is it then?

Twit­ter is real-time mes­sag­ing, or “micro-blogging”, in mes­sages of 140 char­ac­ters or less. Unlike the more estab­lished “blog­ging”, on Twit­ter there’s no room for ram­bling (such as in this post!). So basi­cally you write a short mes­sage, click a but­ton, then it’s pub­lished on your pro­file page at Twitter.com. Like this chap for example.

As you send Twit­ter mes­sages, or “tweets” as they’re usu­ally called, you build up a chrono­log­i­cal time­line of mes­sages. You can fol­low other Twit­ter users and in turn be fol­lowed your­self. The tweets of all the peo­ple you are fol­low­ing appear in your per­sonal time­line as they are sent, just as your tweets appear in the time­lines of those peo­ple that are fol­low­ing you. The result is a flow of real-time mes­sages from those peo­ple that you follow.

Why bother?

Fair ques­tion! I think the answer to that depends on who you ask — Twit­ter rep­re­sents dif­fer­ent things to dif­fer­ent peo­ple. For me it rep­re­sents a stream of con­scious­ness for the Internet.

Twit­ter used to say it was ask­ing the ques­tion, “What are you doing?” To me, it’s really about “What am I think­ing?” When you really want to share some­thing with more than just the near­est per­son you can find, you can tell Twit­ter and instantly you have told the world.

Twit­ter can be great for shar­ing opin­ions about things (like Edin­burgh Fes­ti­val shows!), shar­ing news sto­ries, inter­est­ing web­sites or even ask­ing for help with some­thing. If you’ve ever fan­cied hav­ing your writ­ings on the Inter­net, but don’t have the time or the incli­na­tion to write a blog reg­u­larly (like myself), then Twit­ter is for you!

How do I get started?

The eas­i­est way to start is to pop over to Twitter.com, pick a user­name and reg­is­ter an account. You can do this from your com­puter or from a web-enabled mobile phone. Once you’ve reg­is­tered there are a few dif­fer­ent ways you can use Twit­ter. When I’m on my com­puter I tend to just use the web­site, but many peo­ple use one of the desk­top appli­ca­tions such as Tweet­deck. They offer extra fea­tures, such as being able to group the peo­ple you fol­low in to groups, e.g. come­di­ans, politi­cians, jour­nal­ists, peo­ple I actu­ally know in real life, etc.

Twit­ter can also be used from mobile phones in one of a cou­ple of ways. Once you’re in your account, you can reg­is­ter your mobile phone num­ber and send tweets via text (SMS) mes­sages sent to a spe­cial num­ber. If you’ve got a smart­phone, you can use one of the many Twit­ter appli­ca­tions out there. I use Twit­ter­Berry on my Black­berry and Twit­ter­fon on my iPhone.

Any­thing else I need to know?

It helps to under­stand another few things — replies, retweets and hashtags.

Replies involve using the “@” char­ac­ter before a person’s user­name in a mes­sage. You can do it with a new mes­sage to “men­tion” some­one or to reply to one of their tweets. They then get alerted that some­one has replied (or men­tioned) to them. The web­site and all the appli­ca­tions help you do this. Exam­ple from @stephenfry: @mjpeanut Well, it pre­sented Wal­ter as a kind of con­cep­tual artist. there was nudity, weird­ness and avant garde bonkersosity.

Retweets are when you want to repeat some­thing some­one has tweeted. Per­haps because you agree with it and want your fol­low­ers to the see the mes­sage, whilst still acknowl­edg­ing the orig­i­nal author. To do this you just copy the orig­i­nal mes­sage, include an “@” reply to the author and put “RT” at the start of your mes­sage. Again, most appli­ca­tions will help you do this. Exam­ple from @kejames: RT @Astro_127 Just landed in Hous­ton. Look­ing for­ward to see­ing fam­ily, friends, and colleagues.

Hash­tags are a way of indi­cat­ing that your tweet is about a topic. You can make up any hash­tag you like by putting a “#” in front of a word. Peo­ple very quickly start using the same hash­tags for promi­nent topics.Example from @WEWS AP: A judge has granted Kather­ine Jack­son a monthly allowance from her son’s estate. #MichaelJackson.

How do I send my show review to FestBuzz?

Sim­ples! Our lit­tle army of robots is scour­ing Twit­ter look­ing for men­tions of fes­ti­val shows. Just send a tweet, say­ing what you thought of the show and include the name of the show. To be extra cer­tain that we pick it up, please use the #Fes­t­Buzz hash­tag.

I said before that Twit­ter can be a bit like a stream of con­scious­ness. Well, the cur­rent can get a lit­tle strong some­times so Fes­t­buzz will be read­ing all these tweets then using our unique soft­ware to under­stand the emo­tion in them so we can auto­mat­i­cally assign rat­ings to shows. Clever, eh?

Is that it?

Aye, that’s about it. Just give it a go! Start by fol­low­ing a few peo­ple (Stephen Fry seems to be the UK’s biggest Twit­ter celebrity). You don’t have to be send­ing tweets every day to take part — just send them as and when you have some­thing to share. Of course you should fol­low Fes­t­Buzz, you can fol­low me if you like (no great insights there!) and check out Jen­nie Lees, the brains behind Festbuzz.

and finally…

Twit­ter is great for shar­ing links to inter­est­ing web­pages, but 140 char­ac­ters can eas­ily be taken up by a long URL. There are sev­eral ser­vices, such as bit.ly, which will take long URLs and shorten them to some­thing more man­age­able and Twit­ter friendly (you can also post directly to Twit­ter from within bit.ly).

You can also eas­ily upload pho­tos from your mobile phone and share them via Twit­ter. Check out Twit­pic for starters. The first pic­tures of the US Air­ways plane crash into New York’s Hud­son river were uploaded to Twit­pic.

Any­one that’s also using Face­book might want to check out this.

If you’ve got any ques­tions about using Twit­ter, please feel free to leave them in the com­ments sec­tion and we’ll do our best to help out.

FestBuzz has landed!

Posted by Jennie on July 28, 2009

FestBuzz logo

Well, this is it — Fes­t­Buzz is finally here! After weeks of prepa­ra­tion, we’re offer­ing you the chance to find out what peo­ple really think at the Edin­burgh Festivals.

What is FestBuzz?

Fes­t­Buzz is a site cre­ated by Affect Labs and sup­ported by Chan­nel 4’s 4iP fund as well as Fes­ti­vals Edin­burgh.

Our mis­sion is to make it eas­ier for peo­ple at the Edin­burgh Fes­ti­vals to find out how good shows are. We’re doing this by aggre­gat­ing word of mouth from Twit­ter and run­ning it through our lan­guage pro­cess­ing engines to fig­ure out what your tweets are really say­ing about Fes­ti­val shows.

In short, we’re fig­ur­ing out a star rat­ing for all the tweets about a show and giv­ing this infor­ma­tion to you — so you can save time and money, find shows that might be over­looked, and gen­er­ally have an eas­ier time of it at the Fes­ti­vals this year.

Why are we different?

There’s no short­age of Fes­ti­val sites and list­ings providers out there, but we hope the bit above helps you under­stand why we’re a step fur­ther. We have over­worked robots out night and day search­ing for rel­e­vant men­tions of Fes­ti­val shows, match­ing them up with their sub­jects and then work­ing out how pos­i­tive and neg­a­tive they are. (By the way, that’s what Affect Labs is all about; we don’t just do Festivals!).

How can I use FestBuzz?

Glad you asked. As well as the main audi­ence site, which lets you dis­cover show rat­ings and con­ver­sa­tion, we’re also pro­vid­ing a dash­board to peo­ple who want more con­crete behind-the-scenes infor­ma­tion; for exam­ple, how pop­u­lar your spe­cific show is, if you’re a promoter.

We’re also open­ing up a data feed and embed­d­a­ble wid­get (we like to call it the BuzzBox) to select part­ners, and we have sev­eral lined up ready to go; if you’re inter­ested in either of these, or just want to play around with our data, con­tact Annette and we’ll see what we can do. (As well as email, you can get in touch on 0131 668 6906, or on Twit­ter — of course! — at @festbuzz.)

What’s in store dur­ing the Festivals?

As well as keep­ing our sys­tems hap­pily churn­ing out crowd­sourced reviews dur­ing the Fes­ti­vals, we’re going to have a ton of cool stuff going on here on the blog, and in Edin­burgh itself. Watch this space for news, reviews, pre­views, inter­views and any­thing else we can find that ends in ‘ws’. Plus, ticket give­aways, the Twitter’s Choice awards and of course the Edin­burgh Fringe Tweetup!